Privacy Policy

QraOnline("we", "us", or "our") operates the learning management platform available at https://qraonline.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

• Account information: name, email address, phone number, and school or center name when you register.
• Usage data: pages visited, features used, device type, browser, and IP address.
• Payment data: billing details processed securely through our payment providers. We do not store full card numbers.
• Student data: information entered by center administrators about their students (names, grades, attendance). You control this data.
• Cookies & tracking: session cookies and analytics tools (see Section 6).

• To provide, operate, and improve the QraOnline platform.
• To send service-related emails and notifications.
• To process payments and manage subscriptions.
• To respond to support requests.
• To comply with legal obligations and enforce our Terms of Service.

We do not sell your personal data to third parties.

We share data only with trusted third-party service providers (e.g., hosting, payment processing, email delivery) strictly to operate our platform, and only under confidentiality agreements. We may disclose information if required by law.

We retain your account data for as long as your account is active. You may request deletion at any time by contacting us at privacy@qraonline.com. Student records uploaded by center administrators are deleted when the administrator requests account deletion.

We use essential cookies for authentication and session management, and optional analytics cookies (e.g., Vercel Analytics) to understand how users interact with our platform. You can disable non-essential cookies in your browser settings.

We use industry-standard security measures including HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.

QraOnline is not directed at children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. Center administrators are responsible for obtaining appropriate consent for student data.

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to or restrict its processing. To exercise these rights, contact us at privacy@qraonline.com.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform. Continued use after changes constitutes acceptance.

For privacy-related questions, please email us at privacy@qraonline.com.